If you are using proxies directly (without proxy VM), you can whitelist your IPs yourself. Just log in to the page https://stats.oxylabs.io and on the sidebar at the bottom you will see a section named "Add Whitelist". After clicking on the link you will be navigated to self whitelist page which looks like this:
Here you just need to enter or delete all of your IP addresses one by one and click the Upload to server button. You can also whitelist subnets up to 24 by yourself. For whitelisting a larger subnet please contact your account manager.
If you are using rotator machine or SOCKS proxies you can not whitelist your IP addresses by yourself, instead you would need to give us a list of IP address you will use to connect to your proxies. We will then add them to firewall exception (whitelist them), so you can then access your proxies directly without login credentials.